Harpers of Westbourne
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Covid-19 Policy
I want to reassure clients a very high level of hygiene will be in force at Harpers. PPE will be worn by all members of staff, masks and visors or goggles. Clients will need to wear a mask and sanitise hands before entering the salon. If you are exempt from wearing a mask you need to inform a member of staff before making your appointment.

All equipment where possible will be disposable gowns and towels all other equipment will be sterilised after every use.
No drinks or magazines will be available only water in disposable cups. Coat stand and toilet facilities will NOT be available.
No dry cut.Only one person can enter the salon at one time.

Anybody needing assistance at this time, we will be unable to assist you.
NO under 16s appointment will be available until 1/6/2021. When booking under 16s please advise us that you are booking for a child as we have special appointments times available, this is due to the health and safety, and also we are limited to the number of clients in the salon.

Appointments will only be made by phone, the phone will not always be answered during the working day, so please leave your name and number and a member of staff, will return your call. On every appointment you are able to scan a QR code which we have one at reception and one in shampoo area. Also a health questionnaire will need to be completed every time visiting the salon, this is part of track and trace.

There will be a COVID-19 surcharge of £3 this is to help towards the cost of all PPE this charge will be removed when PPE is no longer required.

If you or anyone in your household has had any symptoms of COVID-19 you must cancel your hair appointment. If you come down with any COVID-19 symptoms after visiting Harpers you must inform us, this is for the safety of yourself and members of staff.
STAFF

Staff will be divided into two teams, this is to help with the amount of people allowed in the salon, and adhere to the two metre rule. One team will be led by Louise with Linda and Caroline the other will be led by Claire with Ann and Charlie. We will be open seven days a week.

APPOINTMENT TIMES

Please wait outside until you are invited into the salon. Please sanitise your hands and a pack will be given to you with a mask and a disposable gown. Please put all your personal belongings coats bags into the plastic box provided, this will be taken around the salon with you. Payment by card only contactless where possible. We are unable to use own products that are brought into the salon.
Please see our Temporary opening times here
Please see which Days your stylist is in here